We frequently get asked certain questions about our business and how we operate. Below are answers to some of these FAQs:
We accept all major insurance companies – or we can take your out-of-pocket payment if you are without insurance or would prefer not to go the insurance route. Take advantage of our free estimates and then you choose the best option for you. We’re known as the body shop alternative because we give you the option of different scopes of repair work. Customers who go through insurance typically get a full-scope repair job, but then find that their insurance rates go up. On the other hand, those who don’t want to go through insurance often ask us how much it would cost to do a full-scale repair job out-of-pocket and are dismayed when they get the estimate; however, they’re thrilled when we give them a lower estimate to repair just the main items. It’s truly up to you as to how you want to approach the repair work.
Nothing really. It’s pretty much just a difference in terminology. Many of our older customers grew up referring to businesses like ours as auto body shops, while the younger generations tend to know them as collision centers. In reality, both terms mean basically the same thing. We include both terms in our tagline to encompass all our customers, and also for search engine optimization.